Terms of Service

Welcome to HEXAGON Group. These Terms of Service ("Terms") govern your access to and use of our website and consulting services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

1. Definitions

For the purposes of these Terms:

• "Company," "we," "us," or "our" refers to HEXAGON Group
• "Client," "you," or "your" refers to the individual or organisation accessing or using our services
• "Services" refers to our business consulting, strategic planning, and related professional services
• "Website" refers to hexagongroup.com.au and all related pages
• "ATLAS" refers to our proprietary AI-enhanced delivery methodology

2. Use of Services

2.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

2.2 Service Description

HEXAGON Group provides business consulting services including but not limited to:

• Streamlined Operations consulting
• Profit Maximisation strategies
• Team Empowerment and training
• Compliance and Legal consulting
• Strategic Planning services
• Digital Transformation consulting

2.3 ATLAS Methodology

Our services are delivered using the proprietary ATLAS methodology (INTAKE, SCOPE, PLAN, EXECUTE, DELIVER, REFLECT). This AI-enhanced framework is our exclusive intellectual property and may not be reproduced, distributed, or used without our written consent.

3. Client Responsibilities

As a Client, you agree to:

• Provide accurate, complete, and current information when requested
• Cooperate with our consultants and provide timely access to necessary resources
• Maintain confidentiality of any proprietary information we share
• Pay all fees and charges as agreed in our Service Agreement
• Comply with all applicable laws and regulations
• Not engage in any conduct that could damage our reputation or business

4. Intellectual Property

4.1 Our IP Rights

All content, materials, methodologies, and deliverables provided by HEXAGON Group remain our intellectual property unless explicitly transferred to you under a separate written agreement. This includes:

• The ATLAS methodology and framework
• Proprietary tools, templates, and processes
• Website content, logos, and branding
• Training materials and documentation

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use deliverables specifically created for your organisation, solely for internal business purposes. You may not:

• Reproduce, distribute, or modify our methodologies
• Use our materials to provide competing consulting services
• Remove copyright or proprietary notices
• Share confidential deliverables with third parties without consent

4.3 Your IP Rights

You retain all rights to your existing intellectual property shared with us for consulting purposes. We will not use your proprietary information for any purpose other than delivering the agreed services.

5. Confidentiality

Both parties agree to maintain strict confidentiality regarding:

• Proprietary business information shared during the engagement
• Strategic plans and recommendations developed
• Client lists and contact information
• Financial and operational data

This obligation survives termination of our relationship and continues indefinitely, except for information that becomes publicly available through no breach of these Terms.

6. Fees and Payment

6.1 Service Fees

Fees for our services are as specified in your Service Agreement or Proposal. All fees are quoted in Australian Dollars (AUD) unless otherwise stated.

6.2 Payment Terms

• Payment is due within 14 days of invoice date unless otherwise agreed
• We may require an upfront deposit before commencing work
• Late payments may incur interest charges at 1.5% per month
• We reserve the right to suspend services for overdue accounts

6.3 Expenses

Reasonable out-of-pocket expenses (travel, accommodation, materials) incurred in delivering services will be invoiced separately with prior approval where possible.

7. Limitation of Liability

7.1 Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. While we strive for excellence, we do not guarantee specific results or outcomes.

7.2 Liability Cap

To the maximum extent permitted by law, our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific services giving rise to the claim in the 12 months preceding the claim.

7.3 Excluded Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, even if advised of the possibility of such damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless HEXAGON Group, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Your breach of confidentiality obligations

9. Termination

9.1 By You

You may terminate our services with 30 days' written notice. You remain responsible for payment of all fees incurred prior to termination.

9.2 By Us

We may terminate or suspend services immediately if you breach these Terms, fail to pay fees, or engage in conduct that we determine is harmful to our business or reputation.

9.3 Effect of Termination

Upon termination:

• All outstanding fees become immediately due and payable
• Confidentiality obligations continue indefinitely
• Limited licenses to deliverables terminate
• Any materials provided by either party must be returned or destroyed

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

11. Dispute Resolution

Before initiating legal proceedings, parties agree to:

1. Attempt to resolve disputes through good faith negotiations
2. If negotiations fail, engage in mediation with a mutually agreed mediator
3. If mediation fails, parties may pursue litigation or arbitration

12. Force Majeure

Neither party shall be liable for failure to perform obligations due to causes beyond reasonable control, including natural disasters, war, terrorism, labor disputes, or government actions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of revised Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with any Service Agreement or Proposal, constitute the entire agreement between you and HEXAGON Group regarding our services, superseding any prior agreements or understandings.